Demystifying WebRTC or Rediscovering the Need for Audiovisual Communication in the Browser

Why is this Important?

Because providing visually supported customer experiences will change and enhance digital business for ever and for good. It becomes important to understand how technology can help. And what’s available at this point. I found myself presenting such things to my former peers at Odigo Capgemini before closing 2015. This article is somewhat a summary of that event.

Why WebRTC alone does not provide a universal business solution in 2016?

The Challenge

is essentially offering a universal an homogenous experience to all users in their respective conditions of connectivity, across devices and web browsers. Right? The problem is WebRTC is inconsistent here.

In 2016 WebRTC does not work on Internet Explorer, presents different experiences on Firefox, works on Chrome except in iPhones, does not work on Safari and somewhat works on Edge. Experience on Mobile platforms (iOS, Android, Windows) is inconsistent.

The Solution in a Nutshell

includes developing capabilities on top of WebRTC. Plugins for Web Browsers. Mobile Apps (custom or white label), Mobile SDKs.

This 2016 solution was build on top of Sightcall Technology. Links no longer work. For reference: Odigo.

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Product Management + Solution Engineer @Salesforce. Jugaad Innovation Aficionado. Web Application Development. Cryptocurrencies & Open Blockchains Apasionado.