An API Love Affair or Playing with the Best Customer Relationship/Support Software in the World

3 min readMay 2, 2020

Originally published at on June 16, 2016

This is the tenth of a series of articles I published between 2015 and 2017 on Unfortunately that publication is no longer online. My web host provider from back them erased it because I missed a monthly payment when my credit card expired (after being a customer for 5 years). Luckily I was able to back up for some of it locally. Specially writings for 2015. During 2016, as a blog writer, I would go from first to final draft directly in the blogging platform I used back then. Even though most of these articles are unfortunately lost, I have nonetheless decided to bring back what was left of these contents. This time on Medium.

API Days Paris Inspiration

2016 API Days Paris :)

API as a Service Product Strategy Enhancement

Process Automation & Product Vision Pilots

Cloud Aggregator & Business SPOC Solutions

Voice, SMS, Rich Video, +Channels API Experiences

Digital Channel Engagement Widget Deployable in Customer’s Digital Properties as the Business sees fit

Best Customer Relationship/Support Software

And Best Partners In The World.

In a Nutshell

Wining Product Strategy: Building On Top These Platforms

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Product Management @Salesforce. Language AI Apasionado. Web Application Development. Crypto & Open Blockchains Aficionado.