lecharles – Medium

lecharles

lecharles

🌅 The Sunrise of AI Agents 👩‍🚀

AI is moving at lightning speed and it’s revolutionizing businesses in unimaginable ways. As companies strive to stay competitive, the…

Sep 16

🌅 The Sunrise of AI Agents 👩‍🚀

Sep 16

lecharles

Unlocking the Future of CRM with Einstein: Your Spoiler-Alert Guide to Dreamforce 2023

Table of Contents: pilot, spoiler alert, top sessions you cannot miss.

Sep 11, 2023

Unlocking the Future of CRM with Einstein: Your Spoiler-Alert Guide to Dreamforce 2023

Sep 11, 2023

lecharles

TDX’23 — LLMs or The Beauty of Large Language Models in Enterprise Software

Impact of Large Language Models (LLMs) such as Open AI’s GPTs on Enterprise Software: A look into the near and long-term future of…

Mar 6, 2023

TDX’23 — LLMs or The Beauty of Large Language Models in Enterprise Software

Mar 6, 2023

lecharles

[Spoiler Alert] Einstein Knowledge Bot Pilot for Service Cloud Slack App

Serve Knowledge Article Intelligence conversationally on Slack for Service.

Sep 19, 2022

[Spoiler Alert] Einstein Knowledge Bot Pilot for Service Cloud Slack App

Sep 19, 2022

lecharles

Einstein Bots Everywhere All at Once

10 Einstein Bots related Sessions You Can’t Miss at Dreamforce 2022!

Sep 17, 2022

Einstein Bots Everywhere All at Once

Sep 17, 2022

lecharles

Einstein Slack Bots — Future of Work, Chapter One: Destiny

Running short on time? Cherry-pick what works best for you to read now. There’s roughly a two-minute read per section. Then come back…

Sep 21, 2021

Einstein Slack Bots — Future of Work, Chapter One: Destiny

Sep 21, 2021

lecharles

A First Glimpse into the Bot Builder Landscape in 2021

There are tons of bot builders out there. But what makes some of these players excel from one another? What makes a great bot builder…

Aug 30, 2021

A First Glimpse into the Bot Builder Landscape in 2021

Aug 30, 2021

lecharles

Looking at the Bot Builder Market & a few Back of a Napkin Numbers

There’s been a lot of excitement around chatbots for business and bots in general for a number of years now. That said, market projections…

Aug 30, 2021

Looking at the Bot Builder Market & a few Back of a Napkin Numbers

Aug 30, 2021

lecharles

A Product Management Look-Back on Conversational Experience

Probably like for many people out there, 2020 and 2021 have been the most difficult and weird years I’ve ever lived, personally. With…

Aug 29, 2021

A Product Management Look-Back on Conversational Experience

Aug 29, 2021

lecharles

Demystifying Messaging & Person Account on Salesforce.com

Tips & Tricks for Admin Experience & Configuration

Apr 19, 2021

Demystifying Messaging & Person Account on Salesforce.com

Apr 19, 2021

lecharles

lecharles

Product Management @Salesforce. Language AI Apasionado. Web Application Development. Crypto & Open Blockchains Aficionado.

Following

Help
Status
About
Careers
Press
Blog
Privacy
Terms
Text to speech
Teams