lecharlesUnlocking the Future of CRM with Einstein: Your Spoiler-Alert Guide to Dreamforce 2023Table of Contents: pilot, spoiler alert, top sessions you cannot miss.4 min read·Sep 11, 2023----
lecharlesTDX’23 — LLMs or The Beauty of Large Language Models in Enterprise SoftwareImpact of Large Language Models (LLMs) such as Open AI’s GPTs on Enterprise Software: A look into the near and long-term future of…6 min read·Mar 6, 2023----
lecharles[Spoiler Alert] Einstein Knowledge Bot Pilot for Service Cloud Slack AppServe Knowledge Article Intelligence conversationally on Slack for Service.2 min read·Sep 19, 2022----
lecharlesEinstein Bots Everywhere All at Once10 Einstein Bots related Sessions You Can’t Miss at Dreamforce 2022!3 min read·Sep 17, 2022----
lecharlesEinstein Slack Bots — Future of Work, Chapter One: DestinyRunning short on time? Cherry-pick what works best for you to read now. There’s roughly a two-minute read per section. Then come back…11 min read·Sep 21, 2021----
lecharlesA First Glimpse into the Bot Builder Landscape in 2021There are tons of bot builders out there. But what makes some of these players excel from one another? What makes a great bot builder…4 min read·Aug 30, 2021----
lecharlesLooking at the Bot Builder Market & a few Back of a Napkin NumbersThere’s been a lot of excitement around chatbots for business and bots in general for a number of years now. That said, market projections…6 min read·Aug 30, 2021----
lecharlesA Product Management Look-Back on Conversational ExperienceProbably like for many people out there, 2020 and 2021 have been the most difficult and weird years I’ve ever lived, personally. With…4 min read·Aug 29, 2021----
lecharlesDemystifying Messaging & Person Account on Salesforce.comTips & Tricks for Admin Experience & Configuration7 min read·Apr 19, 2021--1--1
lecharlesJoining Bitcoin in 2021 — Serious Investment & A Personal ViewThank you for landing here and welcome to Chapter 3 for Joining Bitcoin in 2021 series! In the previous two chapters, we’ve covered the…7 min read·Apr 3, 2021----
![[Spoiler Alert] Einstein Knowledge Bot Pilot for Service Cloud Slack App](https://miro.medium.com/v2/resize:fill:160:106/1*VOljbZ6Hta-NhYIMsfctCA.png)
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